Technology

Osborne +Associates can provide an outsource solution for your technology needs that will ensure benefits for your business, including IT costs that are competitive and predictable as well as simplified IT processes that will allow you and your colleagues to focus on your clients and your business.

 

Osborne + Associates can provide a service to manage existing vendor relationships or act as a vCIO (virtual Chief Information Officer). We will learn and document your businesses processes and technologies in your current environment, and will work with key personnel to ensure that your technology and information management needs are aligned with your business goals and expectations. A member of the Osborne + Associates team and a strategic partner will meet with your company periodically to review the performance of your managed IT services, ensuring the proper technology is in place to support your ongoing business needs and update as necessary or required. Services provided are as follows:


  • Managed IT Services

    • Learn and document business processes, information sharing, and technologies
    • Development of a technology plan for physical plant, network, hardware and software
    • Manage hardware and software purchased based on technology plan
    • Yearly technology plan update
    • Staffing
    • Help Desk support for daily operations (including after-hours services, if necessary)
    • Managed Print/Copy Services
    • Evaluation of existing vendor relationships
  • Design of Physical Plants

    • Identifying and implementing connectivity services
    • Cabling and layout
    • Hardware and software recommendations
    • Managed Print/Copy Services

     

    Business Continuity

    • Evaluate and make recommend to existing business continuity
    • Implement new business continuity plan